EBSG® --- eBusiness Secure and Guaranteed

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| Card / Account Holder Support

A Glossary of Selected High-Tech Jargon in Plain English

	Acquirer
	ATM Transaction
	Card or AccessCard
	Card Issuer
	EFT Network
	PAN
	PIN
	PIN Debit
	POS Transaction
	Processor
	Signature Debit
	Surcharge or Convenience Fee
	Switch
	Terminal

	Acquirer A network participant that is responsible for the operational control of a terminal which provides transactions for cardholders.
	ATM Transaction Any of the following functions attempted by a cardholder at a terminal: withdrawal, cash advance, transfer or inquiry.
	Card or AccessCard A plastic card, or other medium such as a CD issued on behalf of a financial institution which permits electronic access to one or more accounts.
	Card Issuer A financial institution that issues cards to account holders for use in performing electronic transactions.
	EFT Network An electronic financial services system such as EBSG® which links financial institutions and their account/cardholders with automated teller machines (ATMs) and merchant point-of-sale (POS) terminals to complete a consumer electronic financial transaction.
	PAN The Primary Account Number which is embossed, printed and/or encoded on an account holder's card.
	PIN A cardholder's Personal Identification Number, or secret code, which is selected and used by a cardholder at terminals as a means of identification.
	PIN Debit A debit transaction at the point of sale that is authorized by entry of the cardholder's PIN on the key pad at the POS terminal.
	POS Transaction Any of the following functions attempted by a cardholder at a POS terminal: payment, verification, reversal, customer credit, POS balance inquiry or merchant-authorized payment.
	Processor A data-processing firm, either financial institution-owned or third party, that is an issuer processor, an acquirer processor or both, for handling transactions.
	Signature Debit A debit transaction at the point of sale that is authorized through the cardholder's signature on the cash register payment slip. Signature debit transactions typically are settled within 48 hours.
	Surcharge or Convenience Fee A fee imposed to certain cardholders by the ATM owner or POS deployer for transactions initiated at the ATM or POS device.
	Switch The highly advanced computer hardware and software operated by EBSG® for the purpose of transmitting items and messages through the system.
	Terminal A device which meets the specifications of EBSG® and at which a transaction may be initiated by a cardholder. There are four categories of terminals: automated teller machines, point-of-sale terminals, terminals at which both ATM and POS transactions may be performed and Virtual terminals.

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